Most popular questions
- How do I report a multiple account user?
- Why hasn’t Plarium replied to my email?
- How do I clear my web browser's cache?
- How to remove all my information from your game?
- Attention! Reports issue
- I want to find more about the Harassment Policy
- I want to find more about the Naming Policy
- I am receiving insults from other players. What should I do?
- I did not receive my purchased Crystals/Rubies/Diamonds/Sapphires
Welcome to Plarium Support Center!
Here, you can get information on Plarium games, find answers to your questions in our Knowledgebase, ask other players for help, share your own game experiences, find interesting facts about game creation, and get technical support from the Plarium Support Team.
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Here, moderators and experienced players are always ready to assist you. In addition, you can discuss ingame updates as well as share your own tips and experiences.
Here, you can find the answers to players’ most popular questions. The Knowledgebase is constantly updated and the convenient search function should help you find the answer you’re looking for as soon as possible.
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Haven’t found a solution to your query in any of these channels? Then please contact us directly by filling out this form.