Most popular questions

Dear players!

Please ensure you conduct a thorough search of our Knowledgebase for FAQ. This will ensure you receive the answer to your question as soon as possible.

While composing your message, please pay attention to the following details:
  • Make sure you provide us with a link to your profile or game ID (this will allow us to process your request quicker)

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  • Provide the date and time your problem occurred.
The estimated response time is 24 hours from the moment you sent your message. However, we always do our best to process your message as soon as possible. Our Support Team works daily 10.00 - 18.00 Monday to Friday (UTC +2).