- ATTENTION!!! Mysterious letter in the Inbox.
- Why have you changed Discoveries upgrade time?
- My City was reset. It’s level 1 now. Why?!
- I cannot get my reward for Spartan Allegiance. What should I do?
- I cannot get my reward for Daily Loyalty Roll. What should I do?
- I cannot get my reward for Daily Crew Roster . What should I do?
- I cannot get my reward for Daily Duty Roster. What should I do?
- I cannot get my reward for Daily Roll Call. What should I do?
- Why did I not receive any Eldritch Necromancers from the PvP Quest?
- My Base was reset. It’s level 1 now. Why?
- I did not get the resources or production boosts I purchased /was awarded. Why?
- Where can I find Rockets I have just bought?
- Solidies Inc. Loading issue
- Pirates: Tides of Fortune Kongregate shutdown
- My Haven was reset. It’s level 1 now. Why?
- My Sector was reset. It’s level 1 now. Why?
- Why hasn’t Plarium replied to my email?
- Why did I not receive Articles for Agreements?
- Why haven't I received Experience Points for the battle?
Most popular questions
- How do I find my ID?
- I want to find more about the Reimbursement Policy
- I have a loading issue, what should I do?
- My account was banned. The reason is Alts
- I want to find more about the Multi-Accounting Policy. Am I allowed to have more than one ...
- How do I report a multiple account user?
- Why I didn't get Free Crystals/Sapphires/Rubies/Diamonds for the offers I completed?
- Why I have not received Crystals/Sapphires/Rubies/Diamonds for the quest I completed?
Choose social networkIf you cannot find an answer to your question in our Knowledge Base, submit a ticket and choose the network you play in.
Welcome to Plarium Support Center!Please conduct a thorough search of our Knowledgebase to see if your question has already been answered before sending a ticket. This will ensure you receive your answer as soon as possible and save you waiting for a reply from our support team.
If your question has not already been answered, please don't hesitate to contact us directly.
While composing your message, please provide us with the following information:
- Your coordinates and game ID (this will allow us to process your query faster)
- Detailed instructions of what happened and how you produced the bug, so that we can reproduce your issue
- Screenshots relevant to the subject of your message
- The date and time your issue occurred
We will do our best to process your query and reply to your message as soon as possible. Our Support Team works daily between the hours of 10:00 AM and 18:00 PM, 7 days a week (UTC +2).