- My Base was reset. It’s level 1 now. Why?
- I did not get the resources or production boosts I purchased /was awarded. Why?
- Where can I find Rockets I have just bought?
- Solidies Inc. Loading issue
- Pirates: Tides of Fortune Kongregate shutdown
- My Haven was reset. It’s level 1 now. Why?
- My Sector was reset. It’s level 1 now. Why?
- Why hasn’t Plarium replied to my email?
- Why did I not receive Articles for Agreements?
- Why haven't I received Experience Points for the battle?
Most popular questions
- How do I find my ID?
- I have a loading issue, what should I do?
- I want to find more about the Reimbursement Policy
- My account was banned. The reason is Alts
- I want to find more about the Multi-Accounting Policy. Am I allowed to have more than one ...
- Why I didn't get Free Crystals/Sapphires/Rubies/Diamonds for the offers I completed?
- How do I report a multiple account user?
- Why I have not received Crystals/Sapphires/Rubies/Diamonds for the quest I completed?
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Welcome to Plarium Support Center!Please conduct a thorough search of our Knowledgebase to see if your question has already been answered before sending a ticket. This will ensure you receive your answer as soon as possible and save you waiting for a reply from our support team.
If your question has not already been answered, please don't hesitate to contact us directly.
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- Your coordinates and game ID (this will allow us to process your query faster)
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We will do our best to process your query and reply to your message as soon as possible. Our Support Team works daily between the hours of 10:00 AM and 18:00 PM, Monday to Friday (UTC +2).